Frequently Asked Questions

With managed hosting, your data resides on a dedicated server operated by Solvia. With self-hosting, on your own infrastructure. In both cases, only you have access to your data.

Yes, Contact Central can be tested free of charge for 30 days with no obligation. All features are unlocked.

Contact Central automatically synchronizes contacts with Exchange Online via the Microsoft Graph API. Additionally, there is an Outlook add-in that displays and lets you edit contacts directly in the Outlook sidebar.

Contact Central is licensed per user per month (CHF 3 base). The Outlook add-in and Exchange Sync are optional modules (CHF 1 each per user/month). Managed hosting by Solvia costs CHF 50/month, backup CHF 20/month. Billed annually.

The user interface is fully available in English, German, and French. Date and number formats automatically adapt to the selected language.

Contact Central offers three roles (Admin, Manager, User) and a visibility model (Private, Group Sharing, Global). This ensures each user only sees the contacts they are authorized to access.

Yes, via CSV import with flexible field mapping or directly from Exchange Online. The system automatically recognizes over 40 common column names.

Yes, Contact Central provides a full REST API with JWT and API key authentication. The API documentation (Swagger) is included in the system.